Troup Digital.

Stop losing enquiries.

The Flow Method builds the system behind your business so nothing gets missed.

It’s not a lead problem. It’s a leak problem.

Enquiries come in… then they get missed, replied to late, or die after a quote. The Flow Method plugs the holes.

Enquiries get missed

DMs, forms, calls, WhatsApp — spread everywhere. No one owns it. No follow-up.

Quotes don’t get chased

Quote sent. Silence. No reminders. No process. You lose work you should’ve won.

Admin becomes the job

You’re copying info between tools, digging for details, and answering the same questions again and again.

The Flow Method is the whole system.

One clear path from enquiry → booked → paid. Built around how service businesses actually work.

1. Capture

Website forms + quote requests go straight into your system.
DMs stay in DMs — we use a simple script + a link to move serious enquiries into a proper form.

2. Respond

Auto-reply, reminders, and a clear next step.
No “seen” messages. No forgetting to follow up.

3. Book / Confirm

Turn interest into a confirmed job.
Estimate/quote/price list/booking link — whatever you use, it’s one clear next step and it gets tracked.

4. Close the Loop

Payment, next steps, and the follow-up happen automatically (or with one click).
No chasing. No loose ends.